Return & Refund Policy

Your satisfaction is our priority

30-Day Return Policy

We offer a 30-day return policy from the date of delivery. Items must be unworn, unwashed, and in original condition with tags attached.

Return Process

To initiate a return:

  1. Contact our support team at returns@growspaizd.com
  2. Provide your order number and reason for return
  3. Receive return authorization and shipping label
  4. Package items securely and ship using provided label
  5. Refund processed within 5-7 business days after receipt

Exchanges

We offer free exchanges for size or color within 30 days. Contact us to arrange an exchange before shipping your item back.

Non-Returnable Items

The following items cannot be returned:

  • Custom or personalized items
  • Items damaged by misuse
  • Items returned after 30 days
  • Limited edition drop items (unless defective)

Refund Methods

Refunds will be issued to the original payment method. Processing time varies by payment provider but typically takes 5-10 business days.

Contact Us

Questions about returns? Contact us at returns@growspaizd.com