Return & Refund Policy
Your satisfaction is our priority
30-Day Return Policy
We offer a 30-day return policy from the date of delivery. Items must be unworn, unwashed, and in original condition with tags attached.
Return Process
To initiate a return:
- Contact our support team at returns@growspaizd.com
- Provide your order number and reason for return
- Receive return authorization and shipping label
- Package items securely and ship using provided label
- Refund processed within 5-7 business days after receipt
Exchanges
We offer free exchanges for size or color within 30 days. Contact us to arrange an exchange before shipping your item back.
Non-Returnable Items
The following items cannot be returned:
- Custom or personalized items
- Items damaged by misuse
- Items returned after 30 days
- Limited edition drop items (unless defective)
Refund Methods
Refunds will be issued to the original payment method. Processing time varies by payment provider but typically takes 5-10 business days.
Contact Us
Questions about returns? Contact us at returns@growspaizd.com